Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville

Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville

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Country Inn & Suites By Carlson, Lake Norman, Nc Reviews

Guest reviews are submitted by our customers after their stay at Country Inn & Suites By Carlson, Lake Norman, Nc

Guest reviews

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  5.410

  The location,Good breakfast selection & the layout of the room

  The rooms are starting to show their age, the cleaning staff needs to be retrained,the rooms were dirty,I had to clean my room,bathroom terrible,floors dirty,dust everywhere & food left in refrigerator,Totally Unexceptable !!!!!!

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  10.010

  The location was perfect! Service was also

  Nothing

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  10.010

  Master bed was comfy! Breakfast was delicious. Bathroom is extremely clean and water was hot! No complaints.

  Pull out couch was not so comfy but I don't think they make comfy couch beds!

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  10.010

  everything was great

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  9.610

  Chocolate chip Cookies delicious!

  Address confused our GPS!

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  6.610

  We were given a room directly above the outside "designated smoking area" and we and our children were woken up several times in the middle of the night by very loud intoxicated people just standing out there hanging out. We also had loud people wake us up until the morning. Not a good room for people with children. Not happy with that at all. We were also not given a choice of smoking or non smoking room and we were given a smoking room which smelled as soon as we opened the door. Expected better from this hotel...we have always stayed in CIand S in the past but we will be trying a different hotel next time. Disappointed.

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  5.810

  No problems with late check in, facility was fairly clean; we stayed here before so we didn't "shop" around just booked it based on last experience

  Facility is not being kept up, bathroom door coming off hinges, one tv did not work, no facial tissues (empty container), writing on mirror (when fogged up with shower), hole in wall by entry in guestroom. In breakfast...eggs were like "powdered" eggs and cabinetry was a wreck

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  9.610

  Room was very nice; I really liked the bed in a separate area.

  Not enough hooks or places to hang towels and garments in bathroom. Only one hook behind the door.

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  8.810

  Excellent and helpful

  lots of disrepair issues needed attention

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  8.810

  The beds are very comfortable. Lots of space in the 2 Queen Bed suites. Great location for travelers with many restaurants within walking distance. Did not use breakfast so can't rate it.

  The bedroom and bathrooms were clean, which is most important, but the floor in kitchenette area was sticky. Ceiling light fixture in living room area with fan and light was loose and wobbly. There were a lot of marks on the walls and doors that indicated the room could use a paint touch up. The refrigerator was working but the door did not seal properly. We reported all problems to the desk when we left. Because of so many restaurants literally outside the doors and proximity to the interstate, this could be an A+ hotel with a bit more attention to checking these details regularly.

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  9.610

  Location, was awesome , suite was large roomy, it's an older hotel,but maintain ed

  Breakfast needs more choices of food

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  6.610

  Nice size rooms, comfortable beds, tons of space in the rooms, nice and pleasant staff. Great location.

  The only real negative we encountered during our stay was housekeeping. We were stayed four nights and they didn't fully clean our room any day we were there. The first day my husband had to work in the room until late afternoon so that day I don't count. The next day we were out at a normal time in the morning. When we returned midafternoon, the beds were unmade and the room looked exactly as we had left it. There was a note on the bed saying the bed couldn't be made because there were personal belongings on the bed (my pajamas)! I've NEVER experienced this before. There were a couple of new towels, but other than that it looked like nothing else was done. They never refilled the toilet paper so I had to ask the front desk twice for toilet paper. I could tell the tub hadn't even been rinsed down. We are returning to the area in October and will be staying at a different hotel. Also, TV remotes were all screwed up. Had to use two different ones to get the tv to work.

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  10.010

  Room was nice, the bed was very comfortable, and the location is perfect. I've stayed here many times and keep coming back.

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  6.010

  I liked how friendly the staff was

  It was very noisy. Usually the fan runs at most hotels and covers outside noise. Could hear traffic outside and toilets flushing of other guest. Also emergency exit on 1st floor by stairs was ajar. This was a little bit of a concern since anyone could come in at any hour without key or stopping by desk.

• Country Inn & Suites By Carlson, Lake Norman, Nc - Huntersville
  10.010

  We had 2 rooms ... King suites and they were very roomy, clean and pleasant. The evening desk clerk was very friendly and helpful. Delicious breakfast...great variety. Over all a great stay.

  The blanket for the sofa bed had a big hole in it, but we survived it.